Privacy Policy

Effective Date: December 20th 2025

At andeº, we respect your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.

What We Collect

Information You Provide
When you place an order, create an account, or contact us, we collect your name, email address, shipping address, and payment information.

Automatic Information
We collect device and browsing data (IP address, browser type, pages visited) to improve your experience and understand how our site is used.

Cookies
We use cookies to remember your preferences, analyze site traffic, and personalize content. You can disable cookies in your browser settings, though some features may not function properly.

How We Use Your Information

  • Process orders and send shipping confirmations
  • Communicate about your orders, account, or customer service inquiries
  • Improve our website, products, and services
  • Send marketing (only if you opt in—you can unsubscribe anytime)
  • Comply with legal obligations

We do not sell your personal information to third parties.

Who We Share Information With

Service Providers
We work with trusted partners who help us operate our business:

  • Shopify (e-commerce platform and hosting)
  • Payment processors (to complete transactions securely)
  • Shipping carriers (to deliver your orders)
  • Email services (for order confirmations and updates)

These partners only access information necessary to perform their services and are contractually obligated to protect your data.

Legal Requirements
We may disclose information if required by law, regulation, legal process, or governmental request.

Your Rights

All Customers
You have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Delete your account and associated data
  • Opt out of marketing communications

California Residents (CCPA Rights)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:

  • Right to Know: Request details about the personal information we've collected about you in the past 12 months, including categories of data, sources, business purposes, and third parties we've shared it with
  • Right to Delete: Request deletion of your personal information (with certain exceptions)
  • Right to Opt-Out: We do not sell personal information, but you have the right to opt out if our practices change
  • Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

How to Exercise Your Rights:
California residents can submit requests by emailing pause.ande@gmail.com with "CCPA Request" in the subject line. We will respond within 45 days. You may designate an authorized agent to make requests on your behalf by providing written authorization.

Categories of Personal Information We Collect:

  • Identifiers (name, email, address, IP address)
  • Commercial information (purchase history, browsing behavior)
  • Internet activity (website interactions, cookie data)
  • Payment information (processed securely by our payment provider)

We retain this information for as long as necessary to fulfill orders, comply with legal obligations, and improve our services.

Data Security

We use industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure—we cannot guarantee absolute security.

Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices of other sites. We encourage you to review their policies before sharing information.

Children's Privacy

Our site is not intended for anyone under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with a revised effective date. Continued use of our site after changes constitutes acceptance.

Contact Us

Questions about this policy? Reach us at:
Email: pause.ande@gmail.com